Help Center

Quick answers for job seekers and employers. If you cannot find yours, write to support@nicefound.com.

Is NiceFound free for job seekers?

Yes. Creating a profile, building résumés, applying to jobs and getting recommendations are free.

How do I apply for a job?

Create your profile, open a job and choose Apply. Everything you have applied to appears under Applied Jobs, with its current stage.

How does job matching work?

Your résumé and profile are read for skills, experience and preferences. Each open role is scored against them, and you can see which of your skills matched.

Who can see my profile?

Employers you apply to see your application and the profile fields your visibility settings allow. A public profile page exists only if you publish it. Your expected pay is never shown publicly. You can change this in Settings.

I forgot my password.

Use Forgot password on the sign-in page. If you signed up with Google, Microsoft or LinkedIn, sign in with that provider instead.

I am not receiving emails.

Check your spam folder and that the email on your account is right. If they still do not arrive, write to support@nicefound.com.

How do I post a job as an employer?

Sign up as an employer, complete onboarding and choose Post a job. Drafts are free. Publishing checks the limits of your plan.

Is there a free trial?

New employer organisations may be eligible for a trial of a paid plan. The Pricing page shows whether you are eligible and for how long.

Can my team use one account?

Yes. Invite team members from your employer settings and give each a role that controls what they can see and do.

Where are my invoices and plan?

In Billing in your employer settings. Employers can also raise a ticket from Help & Support in the dashboard.

How do I delete my account or get a copy of my data?

Write to support@nicefound.com from the email on your account. See our Privacy Policy for details.